Zima disconnecting again and again from 3 days

From last 3 days i am facing disconnecting issue and it will disconnect very 3 4 mint and again connected . Something it work for 13 36 mint but after it again disconnect
Here is log

Please check this connectivity guide:

Your feedback is appreciated there.


And why is it that my system shows even client who are online to be offline what could be the issue have tried restarting my mikrotik but it persists

Hello @evance
First you need to go to zima router page and make sure it is connected (status = Active).

If it shows as disconnected or disabled then the propagation from zima to mikrotik does not take place.

So check you router status first because this is the main reason.
Here’s the router troubleshooting guide: