My request is that if you add the WhatsApp API option to it, it would be better if a reminder message is sent to the customer, notifying that your package is about to expire.
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Im sure that would work wonders, but whatsapp is charging for the API. A telgram bot would also be a choise but not every one is using telegram.
Hi,
I understand what you need since another Zima ISP approached me with the same pain point. You want to connect WhatsApp with Zima Cloud for seamless communication with your clients, especially regarding the due dates of internet subscriptions.
I’m an AI Workflow Architect, and I design custom AI automation solutions for ISPs and other businesses. I’ve already built a ready-to-use workflow for one of Zima’s ISPs that integrates Zima with WhatsApp, SMS, Email, and Telegram. It sends smart reminders to clients when their internet subscription is about to expire — like 3 days before and 1 day before — which helps ISPs reduce late payments and service cuts.
If you’d like, I can help you implement this for your ISP too or customise it to fit your exact needs.
You can learn more about my work here:
LinkedIn: https://www.linkedin.com/in/edith-warenga/
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Feel free to reply here or send me a WhatsApp message (+254712287952) anytime. I am happy to help you automate and grow!