Web page when the customer has not paid

[asteryx]

Web page when the customer has not paid.

How can we do this with zima.cloud billing?

[saint_patrick]

i am sure you can do a dns route on your mikrotik. I have also looked in to it. Zima keeps on renewing clients autamaticly.

[support.zima]

The page redirection was possible during the http days. It was done as follows:

Perform HTTP Redirection for Blocked/Expired Users

Sometimes you need to redirect clients from the Offline IP Pool to a certain page. Here is how you can perform HTTP redirection using DST-NAT in Mikrotik routers. DISCLAIMER: This configuration works for HTTP based requests only. Unfortunately the HTTPS request calls do not resolve using this method. Mikrotik Setup In Winbox, go to IP > Firewall > NAT Add the following rule: Chain: dstnat Src-Address: 10.99.0.0/16 (Blocked pool) Protocol: tcp Action: dst-nat To-Addresses: Web Server IP Add…

With Https this cannot be done anymore.
It is sad because it was handy back then and simple.

We are aiming to solve the https redirection problem by the Notifications feature (still work-in-progress not released yet). It allows you to send an automated email/sms/whatsapp/or push notifocation when the account is about to expire, and when it expires with a link to the client portal for more information. This is probably the best approach to solve this problem.

Let us know if this solution does work for you.

As for the keep renewing issue that you mentioned, it is not a bug, you can stop the auto-renew by setting a price for your service plan. It’s documented here for your reference:

Why system automatic renew customer?

my expire subscribers are automatic renewed by zima system. [image]

Fix it as mentioned and let us know if you still have any issues remaining. Always happy to assist