RB2011UiAS Rack mount cannot connect to cloud

After evaluating the RB941 as we considered maybe the built in Wifi may have conflicted with the Zima script causing the metering issues.

We have now a virgin RB2011UiAS Rack mount.
We have upgraded to the latest version.
Created a new router in Zima cloud.
Loaded the script
Checked that we can ping vp…zima.cloud from Winbox.
The router however fails to show active on Zima cloud.
Does anyone have any experience with this Microtic product?