In case your router is damaged or otherwise unresponsive, you may need to replace it. The replacement process is straightforward.
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Make sure the new router has access to the internet (default route and DNS).
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Login as admin
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Go to the Routers page
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Edit the router that is disconnected (Router A in this example):
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Copy Connection Script:
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Paste in Terminal of your new router:
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Wait a few minutes and the router configuration will be restored.
Subscribers will reconnect shortly afterwards.