Getting Started with Zima


This quick start guide will walk you through the steps to connect your first subscriber to the Internet, using a service plan that is pre-configured by Zima.

This guide will help you:

Sign Up and Log In

If you haven’t already done so, use this form to request a subdomain for your organization.

Once everything is ready, go to your chosen

The landing page is the Subscribers page:

Prepare Mikrotik Router

Now we need to add a new router to your organization.

  • Go to Settings -> Routers.
  • Click Add New Router.
  • Choose a name and save.

You will be redirected to the page of the new router.

  • Go to Config tab and select Add PPPoE Server.
  • Choose the physical interface that your subscribers will use to connect (typically ethernet).

Go to Connection Script tab
Select the script & copy

  • Login to your router using winbox

  • Open New Terminal,
    Right click, select Paste and press Enter
    NOTE: Do not use Ctrl-V

After pasting, make sure that no error occurs after pressing enter.

  • Go to Settings -> Routers to see the status of the router
  • It should take a few seconds to connect, refresh after a few seconds and make sure the status is ACTIVE

At this stage, Zima OpenVPN interface should be connected:


If your router never shows up as ACTIVE, please make sure that:

  • The router has internet access
  • The API port 8728 is available and accessible from any IP address
  • Zima OpenVPN client interface has been added
  • A user starting with zima has been added
  • is reachable from the router

Setup Your Organization

  • Click on your username at the top right corner
  • Choose Organization
  • Update your preferences
  • IMPORTANT: make sure you set your timezone correctly

Add a Router and a Service Plan to Your Profile

First, let’s add a router and a service plan to your profile

  • Go to **subscribers** page by using the **resellers' menu** at the top left corner, and choosing your name.

  • Next, click on your **username** in the navigation bar to the left
  • Choose **Routers** 

  • Click Add Router
  • Choose a router that was added previously.
  • Click Save.

  • On the Service Plans tab, choose 1m
    This service has been preconfigured by Zima. You can add your own service by going to Settings->Service Plans

Add Your First Subscriber

  • Go to the subscribers page
  • Click **Add** to add new subscriber
  • Fill the form.         Fields with * are required

Congratulations! You have successfully completed the initial steps for using Zima!