Getting Started with Zima


This quick start guide will walk you through the steps to connect your first subscriber to the Internet, using a service plan that is pre-configured by Zima.

This guide will help you:

Sign Up and Log In

If you haven’t already done so, you may request a free subdomain for your organization from Zima home page.

You’ll be sent an email to complete your registration. Once completed, you’ll be sent your login details to your own So you access it and login.

The landing page is the Subscribers page:

Congratulations, you have completed the first step.

Now it’s time to Add your first router.

Prepare Mikrotik Router

  • Go to Settings -> Routers.
  • Click Add New Router.
  • Choose a name and save.

You will be redirected to the page of the new router.

  • Go to Config tab and select Add PPPoE Server.
  • Choose the physical interface that your subscribers will use to connect (typically ethernet).

Go to Connection Script tab
Select the script & copy

  • Login to your router using winbox

  • Open New Terminal,
    Right click, select Paste and press Enter
    NOTE: Do not use Ctrl-V

After pasting, make sure that no error occurs after pressing enter.

  • Go to Settings -> Routers to see the status of the router
  • It should take a few seconds to connect, refresh after a few seconds and make sure the status is ACTIVE

At this stage, Zima OpenVPN interface should be connected:


If your router never shows up as ACTIVE, please make sure that:

  • The router has internet access
  • The API port 8728 is available and accessible from any IP address
  • Zima OpenVPN client interface has been added
  • A user starting with zima has been added
  • is reachable from the router

Setup Your Organization

  • Click on your username at the top right corner
  • Choose Organization
  • Update your preferences
  • IMPORTANT: make sure you set your timezone correctly

Add a Router and a Service Plan to Your Profile

First, let’s add a router and a service plan to your profile

  • Go to **subscribers** page by using the **resellers' menu** at the top left corner, and choosing your name.

  • Next, click on your **username** in the navigation bar to the left
  • Choose **Routers** 

  • Click Add Router
  • Choose a router that was added previously.
  • Click Save.

  • On the Service Plans tab, choose 1m
    This service has been preconfigured by Zima. You can add your own service by going to Settings->Service Plans

Add Your First Subscriber

  • Go to the subscribers page
  • Click **Add** to add new subscriber
  • Fill the form.         Fields with * are required

Congratulations! You have successfully completed the initial steps for using Zima!